Services

Evaluation and Testing: Evaluate and test your products in one of our pilot plants (US or UK) or in your own facility

Installation/Commissioning: Expert installation and system commissioning for smooth operation.

Machine Rebuilds: Complete rebuilds for maximum performance and longevity.

Onsite Maintenance / Repairs: Ongoing maintenance and quick repairs for uninterrupted operation.

Virtual Maintenance / Repairs: Connect with our technicians virtually to work through problems immediately.

Spare Parts Supply: Fast global supply of quality spare parts.

Training: Comprehensive training for operators and engineers.

Upgrades / Modifications: Upgrade and Modify systems to meet evolving demands.

FAQs

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What types of machines do you service?

Multi-Fill has been producing machines for nearly 40 years, many of them are still in service around the world. We provide service and technical help for any of our machines, no matter the date of maufacture. We also provide technical assistance in marrying our technology with other solutions, such as conveyors, lifters, vertical baggers, and so on.

Do you provide maintenance for equipment from other manufacturers?

We are experts on our machines, however our technicians can provide a basic level of service on most other food factory machines.

How can I request a machine evaluation or consultation?

You can send us your product for testing in our Utah, USA based test facility, or we can arrange a test at your facility. You can request a test by emailing info@multi-fill.com or by reaching out through our contact form.

What are your service response times?

Our technicians are based in Utah, USA. We respond to requests for service as they are received. Requests received outside of business hours will receive a response the following business day. We can resolve many problems over the phone or with a video chat, but we can dispatch a technician to your site quickly if necessary.

Where are your pilot plants located?

Our main pilot plant is located in Utah, USA. We have an alternate facility in the UK.

What kinds of services do you provide?

Our most important service is optimizing your machine to work with your existing line. All machines require adjustment over time, by keeping your machines tuned you will continue to experience the highest level of production quality.